Privacy policy

Our privacy policy explains the manner in which we collect, use, protect and disclose information collected from you.

Last updated on February 17, 2011

What information we collect.

We may collect personal information you voluntarily submit in a variety of ways, including, but not limited to: when you visit our web-site, register on the site, place an order, activate a license, subscribe to the blog, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available.

You may be asked for your name, e-mail address, mailing address, phone number, and other information. We may collect non-personal information when you interact with our web-site, including the web-browser name, operating system, internet service provider used and other similar information. You may, however, visit our web-site anonymously and can choose not to supply personal information.

How we use your information.

We use information in aggregate to understand how visitors as a group use the services and resources provided. Combined with your feedback, we use this information to improve the web-site and our products and services.

We use the information you provide when placing an order only to fulfil the order or to contact you should a query arise. We do not share this information with outside parties except to the extent necessary, for example for credit card authorisation and fraud prevention.

If you choose to opt-in to receive news or blog updates you can unsubscribe from receiving further communications using the unsubscribe instructions included at the top of each e-mail. You may also contact us directly to be removed from any communications.

How we protect your information.

We uphold the highest security standards to protect your information against unauthorized access, alteration, disclosure or destruction. We comply with VISA and MasterCard PCI DSS security standards to ensure your personal and financial information is secure, which requires we run regular vulnerability scans to ensure our web-site is secured against the latest exploits.

Sensitive and personal data exchanged between you and the web-site is transmitted over a secured SSL communication channel, which encrypts it using digital signatures.

Sharing your information.

We do not, and will never, share or sell your personal information to others.

HTTP cookies.

Our web-site uses "cookies" to enhance your experience and security, for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent, though some parts of the web-site may not function properly.

Third party websites.

You will find links from our web-site to those of partners, suppliers, sponsors, licensors and other third parties. We endeavour to ensure these links provide useful information, but since we do not control the content that appears on those web-sites we are not responsible for their content or practices. Browsing and interacting with any other web-site, including those that link to our web-site, is subject to that website’s own terms and policies.

Compliance with children's online privacy act.

Protecting the privacy of the very young is very important. Our web-site is technical in nature and is therefore not intended to be used by anyone under 13.

Changes to this policy.

We reserve the right to update this privacy policy at any time, and it is your responsibility to review this privacy policy occasionally to keep informed of changes. When we do change the policy we will change the date at the top of the page to help you identify changes.

Your acceptance of these terms.

By using this web-site you signify your acceptance of this policy. If you do not agree to the terms of this policy, please do not use our web-site, otherwise your continued use is deemed as acceptance of these terms.

Contacting us.

If you have any questions please contact us.