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Yes, we're proud to stand behind our products and offer a 30-day money-back guarantee on all purchases (that includes new licenses and upgrades). If you are not happy for any reason, contact us and we will be happy to revoke the license and refund you in full.
We offer both options: perpetual licenses that do not expire, and annual licenses that expire after 1-year. See Annual vs. Perpetual licenses.
Per-user licenses are required for every person who uses the software, whereas floating-user licenses can be shared among users. See Fixed vs. Floating user licenses.
For a comparison of the different editions see Compare editions. From there
you can get complete information on each edition, including examples, screenshots and full technical specification.
Maintenance is optional and provides you with priority technical support and access to all software updates during your maintenance period. This includes major and minor releases, which include new features, improvements to the documentation, bug fixes, and support for the latest versions of Microsoft Excel.
If you purchase an annual license, maintenance is included in the cost and terminates when the license expires. Therefore maintenance is not available separately.
If you purchase a perpetual (non-expiring) license, 1-year of maintenance is included with the initial purchase. You can extend maintenance for either another 1- or 3-years at a time, and we will notify you shortly before maintenance expires so you can renew. You can let maintenance lapse and still continue to use the software up to the latest version released within your maintenance period.
When you purchase Analyse-it you will receive a product key to unlock the software and a link to download the software. The product key is sent by e-mail or you can log-in to your account to get the product keys for licenses.
If you purchase online and choose to pay by credit card the order will be processed immediately. The invoice/receipt and product key to activate the software is sent by e-mail within 10 minutes. If you choose to pay by check or bank transfer your order will not be processed until we receive your payment.
You can also send a purchase order by e-mail or fax. We will endeavor to process orders the same day, when received in office hours, otherwise within 24-hours.
All new licenses include 1-year of maintenance, which provides you with priority technical support and software updates. After that you can renew maintenance to continue receiving updates to the software or let maintenance lapse (it is not mandatory). See maintenance.
Each per-user (not floating-user) license allows a single user to install the software on their desktop PC, and also, if they wish, on their home/laptop PC for use outside the office. The only condition is that both installations of the software are used only by the single user, and not shared between two users (that would require a 2 user license).
Yes you can purchase Analyse-it through a local reseller if you prefer, see authorized resellers. Alternatively contact your nearest reseller and ask them to contact us to purchase on your behalf.