Purchase a license for Analyse-it
Explore pricing options for different license types, including volume discounts, and buy securely online.
Do you offer a money-back guarantee?
Yes, we're proud to stand behind our products and offer a 30-day money-back guarantee on all purchases (that includes new licenses and upgrades). If you are not happy for any reason, contact us and we will be happy to revoke the license and refund you in full.
How is the software delivered?
When you purchase Analyse-it you will receive a product key to unlock the software and a link to download the software. The product key is sent by e-mail or you can log-in to your account to get the product keys for licenses.
Can I download and reinstall the software again in future
Yes you can download and reinstall the software as many times as you wish, provided you comply with the terms of the license agreement.
Can I get the software on CD-ROM?
No, distribution by download is now easier, and since we issue updates regularly the software on the CD-ROM is soon out of date. You can download the software from our web-site whenever you need it, and you can of course keep a backup copy on CD-ROM, on a USB stick, or whatever other storage media you wish.
How soon will my order be processed?
If you purchase online and choose to pay by credit card the order will be processed immediately. The invoice/receipt and product key to activate the software is sent by e-mail within 10 minutes. If you choose to pay by check or bank transfer your order will not be processed until we receive your payment.
You can also send a purchase order by e-mail or fax. We will endeavor to process orders the same day, when received in office hours, otherwise within 24-hours.
Is the license an annual subscription or perpetual license for a one-off payment?
What is the difference between per-user and per floating-user licenses?
Per-user licenses are required for every person who uses the software, whereas floating-user licenses can be shared among users. See Fixed vs. Floating user licenses.
Will I receive updates to the software?
All new licenses include 1-year of maintenance, which provides you with priority technical support and software updates. After that you can renew maintenance to continue receiving updates to the software or let maintenance lapse (it is not mandatory). See maintenance.
When does maintenance or an annual license start?
If you purchase an annual license, the license starts from the date of purchase and will expire 1-year from that date. Similarly, if you purchase a perpetual license, maintenance will start on the date of purchase and will last for 1-year from that date.
Can I install the software on two PCs?
Each per-user (not floating-user) license allows a single user to install the software on their desktop PC, and also, if they wish, on their home/laptop PC for use outside the office. The only condition is that both installations of the software are used only by the single user, and not shared between two users (that would require a 2 user license).
Are my credit card details secure?
Yes, if you choose to pay by credit card you can be assured your details are secure. We are PCI DSS compliant, we use Braintree for all payment processing, and we do not store your credit card information on our servers so your details can never be obtained from us.
Will I be automatically charged for maintenance or annual license renewal?
No, you will not. Renewal is optional, not mandatory. If you want to continue using Analyse-it you must physically place an order to renew an annual license when it expires (it is not an ongoing subscription), and similarly, you must place an order to renew maintenance.
In what currency will I be charged?
Payment can be made in GBP£ (pounds sterling), EUR€ (Euros) or USD$ (US dollars). You can choose the currency during checkout, so if one currency if more favorable to you, choose that.
What sales tax will apply?
VAT may apply on sales to customers in the United Kingdom and the EU. The UK rate applied on sales before the 1st January 2015, after which the law changed so customers in the EU are now charged VAT at their local country rate (unless they can zero rate).
For customers in the USA, Canada, Australia and other countries, no sales tax applies. Import duty may apply though and you are responsible for paying it.
What methods of payment are accepted?
You can make payment by VISA, MasterCard or American Express credit card, by check, by bank transfer, or on invoice for organisations with established credit history. If you choose to pay by check or bank transfer your order will not be processed until payment is received.
Can I send a purchase order and pay on invoice?
We are happy to accept purchase orders from organisations with an established credit history. Our terms are payment within 30-days of the invoice date. You can fax the purchase order or send it by e-mail, see how to contact us.
Can I get a quote for my purchasing department?
Yes, add the products you are interested in purchasing into the cart then click the Save as Quote button (on the cart page). We will need your address so we can estimate sales taxes that might apply, then the quote will be generated (as an Adobe PDF). The quote will be valid for 30-days and you will be provided with a link so you can return to the quote if you want to complete the purchase online.
Can I purchase a cross-grade from one edition of Analyse-it to another?
Yes, you can cross-grade to a different edition of Analyse-it for just the difference in price. See upgrades.
Can I purchase additional licenses at a discount?
Yes, if you buy additional licenses the price is discounted such that you will pay the same as if you had purchased all the licenses at once. See additional licenses.
What is maintenance?
Maintenance is optional and provides you with priority technical support and access to all software updates during your maintenance period. This includes major and minor releases, which include new features, improvements to the documentation, bug fixes, and support for the latest versions of Microsoft Excel.
If you purchase an annual license, maintenance is included in the cost and terminates when the license expires. Therefore maintenance is not available separately.
If you purchase a perpetual (non-expiring) license, 1-year of maintenance is included with the initial purchase. You can extend maintenance for either another 1- or 3-years at a time, and we will notify you shortly before maintenance expires so you can renew. You can let maintenance lapse and still continue to use the software up to the latest version released within your maintenance period.
How much does maintenance cost?
Maintenance for 1-year costs 20% of the current cost of your license, but if you renew maintenance before it expires then the cost is reduced to 10%.
For example if you have a 2-user license for the Analyse-it Standard edition, currently costing US$ 468.00, an additional year of maintenance costs US$ 93.60, but would only cost US$ 46.80 if renewed before expired.
To check pricing see maintenance
What happens after maintenance expires?
For perpetual licenses you can continue using the software after maintenance expires. You will, however, only have access to versions of the software released up to the maintenance expiry date.
Maintenance has expired, can I renew it?
If I renew maintenance when will the new maintenance start?
Renewing maintenance extension will extend the maintenance expiry date, if maintenance has not expired, or will be relative from the date of purchase. So if maintenance expires in 1 months time, and you purchase 1-year maintenance extension, the new maintenance expiry date will 13 months from now. But if maintenance has expired then a 1-year maintenance extension would extend the expiry date to 1-year from today.
Is Analyse-it available through resellers?
Yes you can purchase Analyse-it through a local reseller if you prefer, see authorized resellers. Alternatively contact your nearest reseller and ask them to contact us to purchase on your behalf.
Can you provide me with a W9/W8-BEN for US tax purposes?
We are based wholly in England in the United Kingdom, so for US tax purposes we are classed as a Foreign Corporation. For IRS purposes you can download our W8-BEN-E below:
Analyse-it W8-BEN PDF