Troubleshooting

If Analyse-it does not start when you start Microsoft Excel, you should troubleshoot the installation.

You can determine if Analyse-it is running by looking for the Analyse-it tab in the Excel ribbon. If you cannot see the tab you should follow these steps:

Checking the version installed
Check you are running Analyse-it version 3.00 or later.
Enabling the add-in
Ensure the Analyse-it add-in is active in Microsoft Excel.
Repairing the installation
Ensure that all program files are properly installed and registered.
Contacting technical support
Contact us if you have any problems or questions.