Software updates

Software updates keep your software up-to-date with the latest features, bug fixes, and keeps it working when Microsoft release a new version of Microsoft Excel.

We regularly make updates to the software:

• Major updates include new features and important bug fixes.
• Minor updates address bug fixes that only affect a few customers or special situations.

The software periodically uses your internet connection to check for updates and notifies you if an update to the software is available. We do not notify you of minor updates that affect only a few customers; we only notify customers affected directly by e-mail or through the crash reporting system built-in to the software instead.

You must have active maintenance to download and install updates to the software.

Maintenance provides you with access to all software updates released during your maintenance period.

If you purchase a perpetual license, the initial purchase includes 1-year of maintenance. Renewing maintenance is optional. We notify you by e-mail 30 days before maintenance on your licenses expires and again on the day it expires. If maintenance expires you can continue to use the software but you do not receive any updates released after the maintenance expiry date.

If you purchase an annual license, maintenance is included and terminates when the license expires. You must renew the license to continue using the software.

Check that the software is up-to-date and includes all the latest features and bug fixes (including major and minor fixes).

1. Start Microsoft Excel to start Analyse-it.
2. On the Analyse-it ribbon tab, click Analyse-it, and then click Check for Updates.
   The Software Update window opens.
3. Click Check Now.

   The software uses your internet connection to check for updates.

4. If updates are available:
   • Click Download and Install to download and install the update.
   • Click Download to download the update for installation later.

   When installing an update do not uninstall the existing version. If you do, the license is deactivated, and you must activate the license again before you can use the software.

5. Click Close.

Maintenance provides you with access to software updates.

1. Start Microsoft Excel to start Analyse-it.
2. On the Analyse-it ribbon tab, click Analyse-it, and then click Extend Maintenance.
   Your browser opens the renew maintenance page at http://analyse-it.com/store/maintenance where you can see the maintenance expiry date and the cost to renew maintenance.