Pareto charts tutorial

Learn how to apply techniques to identify the most important quality-related problems.

To illustrate the concepts, we will use data on the amount of downtime caused by problems in an automated colorimeter for measuring copper concentration. Three operators recorded the amount of downtime they each experienced during a 2-week period of operating the process.

In this tutorial you will perform the following tasks:

1. Identifying frequent problems
   
2. Investigating stratification
   
3. Highlighting the vital few and hiding the trivial many
   
4. Monitoring improvements
   
5. Sharing knowledge