Deactivating a license
Deactivate the license before you move the software to a different computer.
- Ensure that TCP port 443 (HTTPS) on the firewall is open for communication to secure.analyse-it.com on your computer. Analyse-it uses your internet connection to simplify deactivation.
- Start Microsoft Excel to start Analyse-it.
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On the Analyse-it ribbon tab, click Analyse-it, and then click Deactivate.
The Deactivate window opens.
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Click Next.
The software uses your internet connection to deactivate the license.
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If deactivation fails for any reason you must manually deactivate:
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Click Deactivate to manually deactivate the
license.
Your browser opens the manual deactivation page at http://analyse-it.com/deactivate. If your computer does not have an internet connection, you can open the page from any computer or device with an internet connection to complete the deactivation of the license.
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On the manual deactivation page, enter the Product
Key and Site ID from the
Deactivate window.
Note: The Site ID is unique to each computer. Do not contact technical support asking for a Site ID as we cannot provide it. It only shows on the Deactivate window in the software.
- In the Deactivate window, Click Next.
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Click Deactivate to manually deactivate the
license.
- Click Close.
You can no longer use the software on your computer.